PUTRA, Yunanda Eka. Dampak Customer Relationship Management Terhadap Kepuasan Nasabah dan Loyalitas Nasabah PT.Bank Rakyat Indonesia (Persero) Tbk Cabang Penunjang Bener Meriah. Widya Balina, [S. l.], v. 8, n. 2, 2023. DOI: 10.53958/wb.v8i2.449. Disponível em: https://journal.staidenpasar.ac.id/index.php/wb/article/view/449. Acesso em: 29 jun. 2025.